We currently ship to the United States and worldwide

Orders are processed in 1-3 days and usually delivered within 8-13 days. During peak times, slight delays may occur. We’ll notify you of any significant delays. For more information, see our Shipping Policy.

We work with multiple carriers to offer worldwide shipping. The most common are USPS, UPS, the Post Office, Yun Express, and a few others.

To initiate a return, ensure items are sent back within 30 days of order receipt. Items must be unworn/unused, with tags attached, and original packaging intact. Reach out to us to start the return process.

Refunds are typically handled within 7 days of receiving the item(s). Your bank's processing time may extend this period.

Verify Your Address

• Please ensure the address provided is accurate. You can confirm this by checking your order confirmation email.
• Incorrect Address at Checkout
• If the address was entered incorrectly at checkout, we cannot be held responsible for any delivery issues.
• Check with Your Local Post Office
• If your package has not arrived, please visit your local post office to verify if it is being held there.
• Report Delivery Issues Promptly
• If your order has not been delivered, you must report the issue within 3 days of the marked delivery date. Unfortunately, we cannot assist with delivery issues reported after this timeframe.
• If none of these doesn't apply to you, please contact our customer support at

support@vipdigitalpresence.net

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